Our Story

Built in Brooklyn.
Powered by Purpose.

Lion Switch started as a family conversation around a kitchen table in Brooklyn, NY. We had spent years watching businesses overpay for enterprise telecom — locked into long contracts, waiting on hold for support, and never feeling like more than an account number.

We knew there was a better way. So we built one. Today, Lion Switch delivers the same carrier-class infrastructure that Fortune 500 companies rely on — but with the personal attention and local presence that only a family-run team can provide.

Lion Switch headquarters in Brooklyn, New York
The Advantage

The Lion Switch Advantage

Enterprise carrier-class infrastructure meets boutique personal service. This combination is rare — and it's exactly what we've built.

100k+

Seats Powered

Our infrastructure supports millions of active users across thousands of enterprises worldwide.

99.999%

Uptime SLA

Financially backed five-nines availability with geographically redundant data centers and instant failover.

50+

Enterprise Integrations

Pre-built connectors to the tools your teams already use, plus a fully documented open API.

24/7

Live Human Support

Real people who know your account, answer your calls, and solve your issues — not a chatbot queue.

How We Work

The White-Glove Difference

We don't just sell you a phone system. We build it with you, configure it for your exact workflow, train your team, and stay engaged long after the first day. That's not a sales promise — it's how every single Lion Switch customer is onboarded.

01

Discovery Call

We learn your current setup, pain points, and goals. No generic pitch — a real conversation about your business.

02

Custom Design

Our engineers design your phone system, call flows, and integrations specifically for your team and workflows.

03

Hands-On Onboarding

A dedicated specialist is with you from day one — configuring, testing, training your team, and going live together.

04

Ongoing Partnership

After launch, your account manager is a named contact who knows your business, not a generic support ticket.

Lion Switch technician providing hands-on onboarding service
Local First

Local Service & Hands-On Onboarding

Unlike national carriers who ship you a box and send you to a knowledge base, Lion Switch sends a person. Our onboarding specialists come to your office (or connect directly via screen share), configure your system hands-on, and train every team member who needs it.

  • On-site installation available in the NYC metro area
  • Remote onboarding nationwide via dedicated screen-share sessions
  • Custom call flow design included at no extra charge
  • Staff training for every tier — admin, supervisor, and end user
  • Post-launch check-ins at 7, 30, and 90 days

Ready to experience the difference?

Join thousands of businesses who made the switch. No long-term lock-in required for a demo — just an honest look at what Lion Switch can do for your team.