6
Platforms Supported
500
Meeting Participants
1 App
Everything Included
24/7
AI + Live Support
Smarter Communications,
Built Right In
Small businesses that adopt AI for communications respond faster, miss fewer opportunities, and operate with leaner teams. Every Lion Switch plan includes these AI tools — no add-ons needed.
AI Auto-Attendant
An intelligent virtual receptionist that greets callers, understands natural language, and routes them to the right person or department — without any button-pressing menus.
Voicemail Transcription
Every voicemail is automatically transcribed to text and delivered to email or the ConnectUC app. Read messages in seconds, even when you can't listen to audio.
Smart Call Routing
AI analyzes caller history, time of day, agent availability, and skill sets to route each call to the best available team member — reducing transfers and improving first-call resolution.
AI SMS Assistant
Automatically respond to common inbound texts with AI-generated replies. Handles appointment confirmations, FAQs, and lead qualification — 24/7, without staff involvement.
Call Summaries
After every call, AI generates a concise summary with key points, action items, and next steps — logged automatically so nothing falls through the cracks.
Conversation Intelligence
Surface trends across hundreds of calls. Identify common objections, frequently asked questions, sentiment patterns, and coaching opportunities without listening to every recording.
How Small Businesses Adopt AI
for Communications
You don't have to do everything at once. Here's the proven path from zero to fully AI-powered — one step at a time.
Start with Voicemail Transcription
The lowest-friction AI win for any small business. Voicemails arrive as readable text — no more replaying messages. This one change saves hours per week for busy teams.
Add an AI Auto-Attendant
Replace your manual phone tree with an intelligent greeter. It understands natural language, handles after-hours calls, and routes with precision — cutting down missed calls significantly.
Automate SMS Responses
Set up AI-powered auto-replies for your most common inbound texts. Appointment reminders, address directions, business hours — handled instantly without staff time.
Unlock Conversation Intelligence
Once you're running, use AI analytics to understand patterns in your calls and messages. Coach your team faster, spot problems earlier, and close more business.
Not sure where to start? Our team builds your AI setup for you.
Talk to an AI Communications ExpertAI-Powered vs. Manual Communications
See what changes when AI handles the repetitive work.
Available on every device your team uses
One account, six ways to connect — AI features included on all.
Web Browser
No install required
iOS App
iPhone & iPad
Android App
Phone & Tablet
Windows Desktop
Native app
Mac Desktop
Native app
Chrome Extension
Browser softphone
Complete UCaaS Feature Set
Voice, video, messaging, and AI — all in one platform with no feature tiers or add-on fees.
HD Video Meetings
Host crystal-clear video conferences for up to 500 participants. No downloads required for guests — browser-based joining for frictionless collaboration.
Team Messaging
Channels, direct messages, and threaded replies keep conversations organized. Share files, links, and multimedia right alongside your messages.
Screen Sharing
Share your full screen, a single app window, or a browser tab. Annotate in real time and grant remote control for hands-on collaboration.
Mobile App
Full UCaaS functionality on iOS and Android. Voice, video, messaging, and voicemail — all in the ConnectUC mobile app.
Desktop Softphone
Make and receive business calls from your laptop. Works on Mac, Windows, and as a Chrome browser extension — no hardware needed.
Presence & Status
See who's available, in a call, in a meeting, or away. Set custom status messages to keep your team informed without interruptions.
File Sharing
Share documents, images, and files directly in chat or meetings. All shared content is stored securely and searchable.
Common Questions
Ready to put AI to work for your team?
Get a personalized demo and see how UCaaS + AI from Lion Switch can make your small business communicate like a much larger one — without the overhead.